Location: Mumbai, India
Category: Customer Success
Salary: 250,000 - 350,000 INR / yearly
Full-time
Foodlink is seeking a Customer Relationship Executive to manage customer queries, feedback, and platform hygiene ensuring satisfaction across calls, emails, and social media. The role involves analyzing data and coordinating campaigns for service improvement.
- Handle customer queries and feedback efficiently
- Maintain platform hygiene and ensure customer satisfaction
- Analyze data to identify areas for service improvement
- Coordinate campaigns to enhance customer experience
- Graduation Not Required
- Previous experience in customer service is a plus
- Strong communication and problem-solving skills