HR Counselor

Regularly communicate and counsel students and parents regarding admissions, courses, and available programs

Handle incoming queries via phone, email, and in-person, providing clear and informative responses

Follow up with prospective students and parents to ensure they are kept informed and encouraged throughout the admission process

Assist in the application process, ensuring that all necessary documents are collected and submitted on time

Advise on entrance examinations and provide guidance on preparation methods

Act as a key point of contact for students and parents, helping to resolve any queries or concerns

Maintaining detailed records of all communication and follow-up actions in the system

Maintaining administration and Operation records

Answering all incoming calls and redirecting to correct department

Supervising all department employees

Organize documentation of all company and employee records

Perform clerical duties like photocopying, filing, scanning documents, etc.

Proficient in English (oral and written)

Basic Knowledge in letters and office related purchase order drafting

Knowledge of office management and basic bookkeeping

Excellent knowledge of MS Office (especially Excel and Word)

Good communication skills

Good organizational and multi-tasking abilities