Customer Support Executive - Escalation Desk

Hiredas

Location: Indore, Madhya Pradesh, India

Category: Customer Support

Salary: 0 - 27,000 INR / monthly

Full-time

Job Description

Join our team as a Customer Support Executive focusing on Escalation Desk (L2 Support) for immediate joiners with strong communication skills and customer service experience.

Responsibilities

Handle escalated customer queries and complaints
Provide solutions and resolutions to customer issues
Collaborate with internal teams to address customer needs

Qualifications

Excellent English & Hindi communication skills
Minimum 1 year of customer service/client handling experience
Undergraduate & Graduate qualifications

Perks & Benefits

Travel tickets and 14 Days Accommodation with breakfast
Relocation Bonus of 10K for distance more than 175 KM
Flexible Shifts for work-life balance

Why Join Us?

Join us to be part of a dynamic team, providing valuable customer support services and growth opportunities within the company.