Brand Account Manager

Digital Mojo

Location: Hyderabad, Telangana, India

Category: Digital Marketing

Salary: 500,000 - 800,000 INR / yearly

Full-time

Job Description

Join Digital Mojo, a leading digital marketing agency in Hyderabad, specializing in real estate marketing solutions. We are looking for a dynamic Brand Account Manager to join our team and drive client success.

Responsibilities

Key Responsibilities:

Manage Client Relationships: Serve as the primary liaison for assigned accounts, ensuring 90%+ client retention through consistent communication and value delivery.
Define Success Metrics: Collaborate with clients to establish 5 KRAs that align with their goals and ensure regular updates on progress.
Drive Client Satisfaction: Achieve and maintain an average client satisfaction score of 9/10 by delivering exceptional service and results.
Coordinate with Teams: Work closely with internal teams to ensure timely delivery of projects, achieving a 95% on-time completion rate.
Upsell and Cross-Sell: Identify opportunities to introduce additional services, contributing to a 20% increase in client revenue year-over-year.
Track Performance: Monitor and analyze campaign performance, providing clients with regular updates and insights.
Resolve Issues: Address client concerns promptly and effectively, maintaining a response time of less than 24 hours for client inquiries.

Qualifications

Who You Are

Experience: 3-6 years in account management or digital marketing, preferably within real estate. Proven track record of managing performance-driven campaigns and client relationships.
Skills: Expertise in digital marketing tools, strong communication skills, ability to analyze data, proficiency in social media platforms, understanding of analytics tools, exceptional writing and editing skills.
Mindset: Proactive, results-driven, collaborative, client-centric, creative, passionate about social media, data-driven, and results-oriented.

Perks & Benefits

Why You’ll Love Working with Us

Collaborative Environment: Join a team that believes in mutual support, transparency, and open communication.
Growth Opportunities: Continuous learning opportunities to help you grow in your career and make an impact on the real estate digital marketing space.
Perks: Flexible work arrangements, competitive salary packages, and a vibrant work culture.

Why Join Us?

At Digital Mojo, we offer a collaborative environment, growth opportunities, and attractive perks. Join us and be part of a team that values creativity, accountability, and excellence in digital marketing.