Front Office Executive Assistant at Hiredas - Jaipur, Front Office Executive Assistant - Hiredas

Front Office Executive Assistant

Hiredas

Location: Jaipur, India

Category: Hotels & Restaurants

Salary: 200,000 - 300,000 INR / yearly

Full-time

Job Description

As a Front Office Executive Assistant, you will be responsible for assisting staff with various tasks related to guest check-ins, payments, and resolving guest-related issues. You will also be involved in coordinating with different departments to ensure guest satisfaction and maintaining a professional and efficient front office.

Responsibilities

  • Assist staff with expediting problem payments
  • Follow up with guests regarding satisfaction with guest-related issues
  • Process guest check-ins and assign rooms
  • Handle payment types such as cash, checks, debit, or credit
  • Set up accurate accounts for each guest upon check-in
  • Anticipate sold-out situations and find alternative accommodations
  • Coordinate with Housekeeping to track room readiness
  • Review shift logs and document pertinent information
  • Balance receipts and drop according to Accounting specifications
  • Assist in hiring, training, scheduling, evaluating, and coaching employees
  • Report accidents, injuries, and unsafe work conditions
  • Ensure adherence to company policies and procedures
  • Address guests' service needs and maintain positive relationships
  • Perform other reasonable job duties as requested

Qualifications

  • Education: High school diploma or equivalent
  • Related Work Experience: At least 1 year of related work experience
  • Supervisory Experience: No supervisory experience required
  • License or Certification: None

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