Location: Noida, Uttar Pradesh, India
Category: Customer Retention - Non Voice
Salary: 200,000 - 300,000 INR / yearly
Full-time
Join Fincrif India Pvt Ltd as a Tele Caller Executive to engage potential customers and provide information about personal loan services.
Contact potential and existing customers via telephone to inform them about our personal loan services.
Answer questions about the products and services, addressing customer concerns professionally.
Gather customer information accurately to update it in the company's database for future reference.
Utilize scripts to provide information about product features, prices, and benefits.
Persuade potential customers to consider our services, emphasizing our competitive advantages.
Record details of customer interactions and follow up on leads as required.
Maintain a high level of product knowledge to effectively communicate with customers.
Collaborate with team members to achieve departmental targets and objectives.
Qualifications And Skills:
Excellent communication skills (Mandatory skill)
Customer service orientation (Mandatory skill)
Patience (Mandatory skill)
Active listening
Persuasion skills
Problem-solving abilities
Ability to handle rejection
Time management