Customer Service Executive

Hiredas

Location: New Delhi, Delhi, India

Category: Customer Service

Salary: 200,000 - 400,000 INR / yearly

Full-time

Job Description

We are looking for a Customer Service Executive to handle customer inquiries, resolve issues, and provide accurate information about banking products and services.

Responsibilities

Handle customer inquiries and resolve issues efficiently.
Provide accurate information about banking products and services.
Process transactions and maintain customer records.
Ensure compliance with banking regulations and policies.
Deliver excellent customer service and enhance customer satisfaction.
Build strong relationships with customers to understand their financial goals and offer tailored solutions.
Identify upselling opportunities based on customer needs and preferences.

Qualifications

Minimum Bachelor's degree/ Graduation.
Prior experience in customer service or banking preferred.
Strong communication and interpersonal skills.
Ability to handle customer queries and complaints effectively.
Basic computer skills.
24*7 shift and Day shift for female employees.

Perks & Benefits

Transport facility (Odd hours).
Comprehensive training and development programs.
Opportunities for career growth and advancement.
Effective upselling techniques training.

Why Join Us?

Join us for a rewarding career in customer service with opportunities for growth and development.