Customer Service Representative at Hiredas - Mumbai, Customer Service Representative - Hiredas

Customer Service Representative

Hiredas

Location: Mumbai, India

Category: Customer Service

Salary: 200,000 - 300,000 INR / yearly

Full-time


Job Description

We are looking for a Customer Service Representative who loves talking to people and proactively solving issues. Your main responsibility will be to convert customers into passionate evangelists.

Responsibilities

  • Communicate with customers via phone, email, and chat
  • Provide knowledgeable answers to questions about product, pricing, and availability
  • Work with internal departments to meet customer's needs
  • Data entry in various platforms

Qualifications

  • At least 1 - 3 years' of relevant work experience
  • Excellent phone etiquette and excellent verbal, written, and interpersonal skills
  • Ability to multi-task, organize, and prioritize work