Assistant Manager Guest Service

Accor

Location: Thane, Maharashtra, India

Category: Hospitality

Salary: 300,000 - 400,000 INR / yearly

Full-time

Job Description

Join Accor as an Assistant Manager Guest Service to provide high-quality guest services, optimize hotel occupancy, handle guest complaints, and assist in operating a proficient guest services department.

Responsibilities

Conduct training for Guest Service team
Formulate new procedures to improve department
Establish On Job Training Programs
Induct new staff
Communicate regularly with staff

Qualifications

Strong knowledge of hotel operations
Good understanding of department functions
Effective communication skills
Ability to lead and train team

Perks & Benefits

Opportunities for growth and learning
Purpose-driven work environment
Access to Accor's limitless possibilities

Why Join Us?

At Accor, you can do what you love, care for the world, and challenge the status quo. Join us to explore tomorrow's hospitality!