Duty Manager at Accor

Accor

Location: Kolkata, West Bengal, India

Category: Front Office & Guest Services

Salary: 25,000 - 35,000 INR / monthly

Full-time

Job Description

Join Accor, a worldwide leader in hospitality, and be part of a team that values individuality and personal growth. As a Duty Manager, you will oversee daily operations to ensure exceptional service and uphold department standards.

Responsibilities

Conduct daily briefings for team members
Supervise staff tasks to maintain service quality
Analyze work flow and standards at the Front Desk
Review rate variance report for revenue control
Communicate with Assistant Front Office Manager on guest services
Document all guest issues in the logbook

Qualifications

Degree in Hotel Management
Proficiency in English language
Minimum 2 years experience in hospitality
Knowledge of MS Excel, Word, PowerPoint

Perks & Benefits

Employee benefit card with discounted rates
Learning programs through Accor Academies
Opportunity for talent development and growth
Participation in Corporate Social Responsibility activities

Why Join Us?

At Accor, we value diversity and inclusion. Join us to make a difference and be part of a global hospitality family.