Front Office Patient Experience at Hiredas - New Delhi, Delhi Front Office Patient Experience - Hiredas

Front Office Patient Experience

Hiredas

Location: New Delhi, Delhi, India

Category: Banking Operations

Salary: 250,000 - 350,000 INR / yearly

Full-time

Job Description

Improve customer experience at front office, reduce customer complaints, provide resolution of customer issues, maintain correct decorum and behaviour while interacting with customers, handle internal administration.

Responsibilities

  • Manage Admission/Discharge/PHP/OPD/TPA processes
  • Handle appointment booking/rescheduling/cancellation
  • Ensure quick and error-free registration and bill generation
  • Provide accurate information related to charges, discounts, billing, documentations, and services
  • Counsel patients or attendants
  • Handle hospital information system efficiently

Qualifications

  • UG: Any Graduate
  • PG: Any Postgraduate

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