Service Manager at Tesla - Delhi, Service Manager - Tesla

Service Manager

Tesla

Location: Delhi, India

Category: Service Management

Salary: 50,000 - 80,000 INR / monthly

Full-time

Job Description

Tesla Service Managers are responsible for developing teams, managing day-to-day operations, and preparing Tesla Service to meet customer needs. They lead critical regional business programs, set challenging targets aligned with Tesla's strategic vision, and drive continuous improvement in a fast-paced environment.

Responsibilities

  • Deliver excellent results on all aspects of customers, people, operations, and financials
  • Exceed customer service expectations and develop standards for continuous improvement
  • Inspire and develop team members, provide coaching and feedback
  • Drive operational excellence and champion safety, efficiency, quality, and overall excellence
  • Understand business performance, know numbers, and achieve specific goals

Qualifications

  • Passion for Tesla's mission, people, and customers
  • Technical acumen and knowledge of Tesla products and Service systems
  • Leadership skills, accountability, and ability to work in high-pressure situations
  • Exceptional prioritization, time management, and strategic thinking
  • Mental agility, analytical thinking, problem-solving skills, and customer-service mindset
  • Prior leadership experience in a service-focused industry

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