Customer Care Support Specialist at Hiredas - Noida, Uttar Pradesh Customer Care Support Specialist - Hiredas

Customer Care Support Specialist

Hiredas

Location: Noida, Uttar Pradesh, India

Category: Customer Service

Salary: 300,000 - 500,000 INR / yearly

Full-time

Job Description

Join our team as a Customer Care Support Specialist where you will leverage your banking experience and operations exposure to provide top-notch support to our clients. Your role will involve analyzing financial transactions, identifying risks, and ensuring regulatory compliance.

Responsibilities

  • Support various business areas with day-to-day initiatives including processing, reviewing, reporting, trading, and issue resolution.
  • Collaborate with teams across the bank to align operational processes.
  • Identify areas for improvement and provide recommendations in operational processes.
  • Develop and implement operational procedures and controls to mitigate risks.
  • Create reports and presentations on operational performance for senior stakeholders.
  • Identify industry trends to implement best practices in banking operations.
  • Participate in projects to enhance operational efficiency.

Qualifications

  • Banking experience.
  • Operations Exposure.
  • Exposure to risk and control.
  • Intermediate MS Office skills.

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