Location: Gurugram, Haryana, India
Category: International customer service - Voice
Salary: 250,000 - 400,000 INR / yearly
Full-time
Join WIPRO for a Premium International Voice Process for B2B customer service role. We are looking for candidates with excellent communication skills and a willingness to work in rotational shifts.
Customer service through calls.
Ensure timely and accurate service delivery at defined productivity levels.
Build client and domain knowledge to deliver resolution in the first conversations.
Adhere to client Service Level Agreements.
Graduates in B.Com, B.A, BCA, BBA, BHM, BSc (except B.Sc IT, Stats, Math Hons. and Eco Hons).
Full-time MBA, BE, and B.Tech graduates should have a minimum of 6 months of BPO experience.
Defined career roadmap with growth opportunities.
Performance-based incentive program.
Investment in talent development and skills enhancement.
Work-life balance with a 5-day work week.
Collaborative environment with best-in-class professionals.