Technical Support Analyst - Geneva Bankloan Processing at Hiredas - Mumbai, Technical Support Analyst - Geneva Bankloan Processing - Hiredas

Technical Support Analyst - Geneva Bankloan Processing

Hiredas

Location: Mumbai, India

Category: Analyst

Salary: 400,000 - 600,000 INR / yearly

Full-time


Job Description

Provide technical support for asset servicing and processing principal activities related to Geneva software for syndicated bankloan and private credit.

Responsibilities

  • Resolve client issues related to asset servicing and processing activities in Geneva software
  • Reconcile cash and positions daily using DUCO platform
  • Troubleshoot technical and accounting problems
  • Escalate unresolved issues to management
  • Create SOP and participate in training program

Qualifications

  • Experience with Geneva software for Syndicated Bankloan/ Private Credit
  • Reconciliation experience using DUCO or other Recon platform
  • Strong Microsoft Office skills
  • Excellent communication and problem-solving skills