Location: Gurugram, Haryana, India
Category: Operations
Salary: 0 - 0 INR / yearly
Full-time
Join Google's YouTube team to work on sensitive escalations, creator/consumer issues, and cross-functional initiatives to support the YouTube ecosystem.
Own sensitive escalations by investigating creator/consumer issues, develop communication strategies, serve as a consultant to stakeholders, organize cross-functional initiatives, and identify workflow gaps for improvement.
Bachelor’s degree, 5 years of experience in customer-facing roles, experience in incident response management, escalation management, and strong communication skills.
At Google, we are dedicated to equal employment opportunities and creating a diverse workplace. Join us to work on cutting-edge technology, solve real problems, and have fun while making a difference.