Location: Bangalore, Karnataka, India
Category: Customer Success
Salary: 0 - 0 INR / monthly
Full-time
Join BiteSpeed, a Sequoia backed SaaS startup revolutionizing conversational commerce for e-commerce brands worldwide.
Your core job is to own our customer relationships, make them successful and fans of BiteSpeed.
Tracking product adoption for enterprise customers, ensuring maximum value leading to upsells and expansion revenue.
Becoming a trusted product advisor for customers, helping them get maximum value from BiteSpeed.
Managing cross-sells for new products and renewals, owning expansion revenue at an account level.
Building the playbook for our customer success function to scale for the next stage of growth.
You care about delivering a service experience that parallels a Michelin star Italian restaurant.
You genuinely like helping people and making them successful.
2+ years of experience managing mid-market accounts at a SaaS startup.
Interest in conversations with people from different backgrounds.
Health Insurance
Quarterly Off-sites
Cult Fitness Membership
Personal Development
Unlimited Leaves
Salary In Advance
At BiteSpeed, work is personal. Join us in our purpose of Personal Transformation, Wealth Creation, and Winning Together. Embrace our core values of Going Above And Beyond, Making Things Happen, Saying It Like It Is, Progress Over Perfection, and Don?t Take Yourself Seriously, Take Your Work Seriously.