Customer Support Executive

Hiredas

Location: Surat, Gujarat, India

Category: Customer Support

Salary: 200,000 - 300,000 INR / yearly

Full-time

Job Description

Join our team as a Customer Support Executive and be part of a dynamic and flexible work environment. We are looking for individuals with excellent communication skills and a customer-oriented attitude.

Responsibilities

Manage inbound and outbound calls efficiently
Maintain customer relationships by responding to inquiries and recording call information
Research required information using available resources
Recommend improved processes to enhance service quality
Upsell products when opportunities arise
Achieve customer service and organization targets
Embrace the flexibility of the company environment

Qualifications

Excellent communication and listening skills
Good command of the English language
Knowledge of customer service practices
Customer-oriented attitude with professionalism
Strong multitasking and time management skills
Previous experience in customer service preferred
Good interpersonal skills

Perks & Benefits

Health insurance, Paid time off, Professional development opportunities

Why Join Us?

Join us to be part of a dynamic team and work in a flexible environment where your skills and ideas are valued.