We are looking for an experienced Operations Manager to oversee soft services such as cleaning, security, pest control, and waste management. The ideal candidate will be responsible for manpower planning, deployment, supervision, team management, budgeting, health and safety compliance, vendor coordination, reporting, customer relationship management, and more.
Responsibilities
Manpower planning and deployment
Supervision of soft services
Team management and development
Budgeting and cost control
Health and safety compliance
Vendor and supplier coordination
Reporting and documentation
Customer relationship management
Technology and system management
Sustainability and green practices
Qualifications
Degree or diploma in Facility Management, Hospitality Management, Business Administration, or related fields
4+ years experience in managing soft services
Certifications related to facility management or workforce management
Strong leadership and team management skills
Proficiency in manpower management software
Excellent communication and client management skills
Knowledge of safety and regulatory compliance
Perks & Benefits
Health insurance, Paid time off, Professional development opportunities
Why Join Us?
Join our team to make a significant impact in the facility management industry, work with a talented and supportive team, and grow professionally.