Customer Service Officer at Hiredas - Panaji, Goa Customer Service Officer - Hiredas

Customer Service Officer

Hiredas

Location: Panaji, Goa, India

Category: Customer Service

Salary: 200,000 - 300,000 INR / yearly

Full-time

Job Description

Join our team as a Customer Service Officer and assist customers with their inquiries and concerns in a timely and professional manner.

Responsibilities

Handle customer inquiries via phone, email, or chat.
Resolve customer complaints and issues efficiently.
Provide information about products, services, and orders.
Maintain accurate customer records and update profiles.
Ensure high levels of customer satisfaction through prompt and professional service.
Collaborate with other departments to address customer concerns.

Qualifications

High school diploma or equivalent (required).
Previous customer service experience (preferred).
Language Proficiency: Preference for candidates fluent in Kannada, Marathi, and Hindi.