Associate Professional - Solution Development at Ingram Micro - Mumbai, Associate Professional - Solution Development - Ingram Micro

Associate Professional - Solution Development

Ingram Micro

Location: Mumbai, India

Category: Technology Solutions

Salary: 500,000 - 800,000 INR / yearly

Full-time

Job Description

Join Ingram Micro as an Associate Professional in Solution Development. We are the world's largest technology distributor, focusing on Technology Solutions, Cloud, and Commerce and Lifecycle Solutions. As part of our team, you will play a crucial role in providing onboarding, offboarding, and technical support to AWS partners.

Responsibilities

  • Engage new partners through the onboarding process
  • Conduct welcome sessions and assist with account setup
  • Manage offboarding process and conduct exit interviews
  • Provide technical support to partners, troubleshoot issues, and escalate when necessary

Qualifications

  • Bachelor's degree in Computer Science, Information Technology, or Business
  • Minimum 3 years of customer-facing experience
  • Strong technical skills and experience with CRM systems
  • Excellent communication and problem-solving abilities

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