Workday Analyst

Ingram Micro

Location: Mumbai, India

Category: Human Resources

Salary: 400,000 - 600,000 INR / yearly

Full-time

Job Description

Join our team as a Workday Analyst to provide support for Workday Time Tracking, Absence, and Scheduling modules. Handle both L1 and L2 support tasks to ensure smooth operations and resolve user issues efficiently.

Responsibilities

Provide first-line support to end users for Workday modules
Record, categorize, and prioritize incoming support tickets
Diagnose and resolve basic system issues
Assist users with guidance and training on Workday features
Address and resolve more complex issues escalated from L1 support

Qualifications

Bachelor's degree in information technology, Human Resources, or related field
2-5 years of experience supporting Workday modules
Proficiency in Workday configuration and administration
Strong analytical and problem-solving abilities

Perks & Benefits

Competitive salary, professional development opportunities, collaborative work environment, focus on innovation and continuous improvement

Why Join Us?

Join a global technology distributor transforming into a Digital Platform Business with a focus on experience and outcomes.