Location: Hyderabad, Telangana, India
Category: IT Support
Salary: 500,000 - 800,000 INR / yearly
Full-time
Join Amazon Web Services as a Cloud Support Engineer specializing in MySQL Database. You will be part of a dynamic team providing support to customers using cloud services.
Provide customer support through various channels including telephone, email, and web/live chat. Apply advanced troubleshooting techniques to solve customer cases. Mentor new hires, develop training, and work on process improvement initiatives.
Bachelor's degree or equivalent experience in a technical position. 2+ years of experience in Support or System Administration. Proficient in MySQL/SQL Server, DB performance tuning, Linux/Windows system administration fundamentals.
Comprehensive benefits package, inclusive team culture, mentorship opportunities, and continuous career growth. Work-life balance is valued with flexibility in the workplace.
Join a team passionate about cloud computing and customer success. AWS is a global leader in cloud technology innovation and offers endless opportunities for learning and career advancement.