Sr. Operations Executive - Logistics Company

Hiredas

Location: Guwahati, Assam, India

Category: Operations

Salary: 8,000 - 15,000 INR / monthly

Full-time

Job Description

The Operations Executive in a logistics company is responsible for overseeing, managing, and optimizing the logistics operations to ensure the efficient and effective transportation and distribution of goods. This role involves coordinating with various departments, ensuring compliance with regulations, and continuously improving operational processes to enhance customer satisfaction and operational efficiency.

Responsibilities

Oversee day-to-day logistics operations including transportation, warehousing, and distribution activities.
Coordinate and manage the end-to-end logistics process, ensuring timely and accurate delivery of goods.
Monitor and track shipments to ensure on-time delivery and address any issues or delays.
Identify and implement process improvements to enhance operational efficiency and reduce costs.
Develop and execute strategies to optimize logistics operations, including route planning, load optimization, and inventory management.
Analyze operational performance data to identify trends, inefficiencies, and areas for improvement.
Establish and maintain relationships with transport providers, suppliers, and other logistics partners.
Negotiate contracts and rates with vendors to ensure cost-effective and reliable services.
Monitor vendor performance and address any issues to ensure high service levels.
Ensure high levels of customer satisfaction by providing timely and accurate information regarding shipments and deliveries.
Handle customer inquiries and resolve issues related to logistics operations promptly.
Communicate with customers to provide updates on shipment status and address any concerns.
Ensure compliance with all relevant regulations, including transportation, safety, and environmental standards.
Implement and monitor safety procedures to maintain a safe working environment.
Conduct regular audits and inspections to ensure adherence to company policies and regulatory requirements.
Oversee inventory management processes to ensure accurate stock levels and minimize discrepancies.
Implement inventory control measures to prevent stockouts and overstock situations.
Coordinate with the warehouse team to ensure efficient storage and handling of goods.
Maintain accurate records of logistics activities, including shipment data, inventory levels, and vendor performance.
Prepare regular reports on logistics performance, operational metrics, and cost analysis.
Provide management with insights and recommendations based on data analysis and reporting.

Qualifications

Bachelor's degree preferred
1 year of experience in logistics industry
Experience in operations and total work of 1 year
Language proficiency in English and Hindi

Perks & Benefits

Health insurance
Provident Fund