Customer Support Intern at Hiredas - Vadodara, Gujarat Customer Support Intern - Hiredas

Customer Support Intern

Hiredas

Location: Vadodara, Gujarat, India

Category: Customer Support

Salary: 15,000 - 20,000 INR / monthly

Internship


Job Description

Seeking a motivated Support Intern to join our dynamic team and gain hands-on experience in technical support and client collaboration.

Responsibilities

  • Handle and resolve support tickets efficiently within defined SLAs.
  • Collaborate with US-based clients to understand their requirements and provide timely resolutions.
  • Work with MS Excel to analyze and process data and generate reports.
  • Learn and apply SQL queries to extract, manipulate, and manage data.

Qualifications

  • Strong verbal and written communication skills.
  • Analytical mindset with problem-solving skills and attention to detail.
  • Basic knowledge of SQL or a willingness to learn is a plus.