Location: Gurugram, Haryana, India
Category: Customer Service & Operations
Salary: 500,000 - 700,000 INR / yearly
Full-time
Join us as a Customer Service & Operations Analyst in India, where you'll deliver successful outcomes for customers by investigating their queries and understanding their needs.
Investigate customer queries and collect information to solve their issues.
Liaise with customers and businesses to gather accurate information.
Be recognised as a subject matter expert within the bank.
Strong customer service abilities and industry knowledge.
Ability to work in a fast-paced environment and meet deadlines.
Awareness of industry trends, policies, and regulations.