Location: Gurugram, Haryana, India
Category: Voice / Blended
Salary: 200,000 - 300,000 INR / yearly
Full-time
Handle inbound and outbound calls from customers to understand their technical needs and offer suitable products or services. Achieve monthly and quarterly sales targets through both product promotions and upselling techniques.
Identify customer requirements and present relevant solutions or technical products.
Provide clear, concise, and accurate information about products/services to customers.
Assist customers with troubleshooting, product issues, and technical queries.
Maintain a professional and positive relationship with existing and potential customers.
Record customer interactions and sales information accurately in the system.
Follow up with leads and prospects to close sales and ensure continued business.
Collaborate with team members to improve sales strategies and processes.
UG: Graduation Not Required