Operations Team Lead at Hiredas - Gurugram, Haryana Operations Team Lead - Hiredas

Operations Team Lead

Hiredas

Location: Gurugram, Haryana, India

Category: Operations

Salary: 300,000 - 500,000 INR / yearly

Full-time

Job Description

We are looking for an Operations Team Lead to manage and upskill advisors, ensuring SLAs are achieved, and daily & monthly targets are met. The role involves coaching team members, identifying training needs, and liaising with other teams.

Responsibilities

  • Manage and upskill advisors
  • Ensure SLAs are achieved
  • Liaison with other teams
  • Coach and develop team members
  • Identify training needs
  • Conduct daily and weekly team hurdles
  • Ensure targets are met

Qualifications

  • Graduate in any discipline
  • Proficiency in Arabic language
  • Minimum 2 years experience in travel process

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