Customer Support Analyst at Hiredas - Vadodara, Gujarat Customer Support Analyst - Hiredas

Customer Support Analyst

Hiredas

Location: Vadodara, Gujarat, India

Category: Customer Support

Salary: 200,000 - 300,000 INR / yearly

Full-time

Job Description

We are seeking a Customer Support Analyst to join our team in Vadodara, Gujarat. The ideal candidate will have 0-1 years of experience in customer support and a strong background in IT.

Responsibilities

  • Install and configure computer systems and applications
  • Respond to customer inquiries and troubleshoot challenges
  • Maintain and monitor computer networks and hardware
  • Resolve technical issues related to network interruptions
  • Maintain system updates log
  • Work with ticketing system

Qualifications

  • 0-1 years of experience in Customer Support
  • Strong problem-solving skills
  • Education background in IT
  • Knowledge of ticketing system
  • Excellent communication skills

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