Location: Sydney, New South Wales, Australia
Category: Customer Success
Salary: 50,000 - 70,000 USD / yearly
Full-time
Join Influx as a Customer Success Specialist working with SaaS clients to drive customer retention, engagement, and growth.
Be a Trusted Advisor by helping customers achieve their goals using project management solutions.
Foster Strong Relationships through Executive Business Reviews and engagement with key stakeholders.
Boost Product Adoption to ensure users engage weekly with core features.
Become a Project Management Tool Expert by delivering training and workshops.
Excellent English communication skills.
At least 3 years of experience in Customer Success, Account Management, or Workflow Consulting.
Platform Proficiency with project management tools like Monday.com, Asana, SmartSheet, etc.
Exceptional interpersonal and presentation skills.
Strong advisory and organizational skills.
Work from home arrangement.
Supportive and high-performance work environment.
International clients and team.
Comprehensive training opportunities.
Join us to work in a collaborative environment with high standards of excellence and plenty of learning opportunities.