Customer Service Executive - International Chat Process at Hiredas - Kolkata, West Bengal Customer Service Executive - International Chat Process - Hiredas

Customer Service Executive - International Chat Process

Hiredas

Location: Kolkata, West Bengal, India

Category: Customer Service

Salary: 180,000 - 300,000 INR / yearly

Full-time


Job Description

Join our team as a Customer Service Executive for the premium Chat process of our telecom partner. We are looking for individuals with relevant experience in Chat Customer Service.

Responsibilities

- Contact existing and prospective customers

- Obtain customer information and data

- Ask questions to understand customer needs

- Resolve customer queries and issues

Qualifications

- Graduates with relevant experience in Chat Customer Service

- Flexible to work in rotational shifts

- Willing to work 6 days a week with rotational offs