Guest Service Associate - Front Office at Hiredas - Agra, Guest Service Associate - Front Office - Hiredas

Guest Service Associate - Front Office

Hiredas

Location: Agra, India

Category: Hotels & Restaurants

Salary: 200,000 - 300,000 INR / yearly

Full-time


Job Description

We are looking for a Guest Service Associate to join our Front Office team. The ideal candidate will assist staff with expediting problem payments, follow up with guests regarding satisfaction, process check-ins and check-outs, handle guest calls and requests, and ensure a high level of guest service.

Responsibilities

  • Assist with problem payments and guest-related issues
  • Process check-ins and check-outs
  • Handle guest calls, messages, and requests
  • Coordinate with Housekeeping for room readiness
  • Run daily reports and maintain accuracy

Qualifications

  • High school diploma or equivalent
  • At least 1 year of related work experience
  • No supervisory experience required
  • No license or certification required