Location: Hyderabad, Telangana, India
Category: Training Program Management
Salary: 800,000 - 1,200,000 INR / yearly
Full-time
Join AWS India as a Training Program Manager responsible for delivering high-quality training programs for technical and non-technical learning. This role focuses on program management and coordination for New Hire and Tenured engineers for AWS Support Engineering.
Coordinate, plan, design, deliver and facilitate Support Engineering (SE) trainings such as new hire, continuing education, launch training for new services, and other SE specific training as needed.
Identify knowledge gaps through observations, focus groups, quality checks, and data analyses and propose specific training topics based on findings.
Monitor, track and report on training completion metrics.
Establish and maintain subject matter expertise on SE workflows.
Bachelor's degree or equivalent required.
2+ years of program or project management experience.
2+ years of working cross functionally with tech and non-tech teams experience.
2+ years of defining and implementing process improvement initiatives using data and metrics experience.
2+ years of facilitating training or learning & development experiences.
Work with cutting-edge Cloud technologies.
Flexible work-life balance.
Inclusive team culture.
Mentorship and career growth opportunities.
Join AWS, the world's most comprehensive cloud platform.
Work with a diverse and inclusive team culture.
Endless knowledge-sharing and career-advancing resources.