Guest Relations Executive at Hiredas - Hyderabad, Guest Relations Executive - Hiredas

Guest Relations Executive

Hiredas

Location: Hyderabad, India

Category: Customer Service

Salary: 200,000 - 300,000 INR / yearly

Full-time


Job Description

Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information.

Responsibilities

Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information.

Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports.

Qualifications

Education: High school diploma or G. E. D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: At least 1 year of supervisory experience. License or Certification: None