Patient Care Executive at Vijaya Diagnostic Centre - Hyderabad, Patient Care Executive - Vijaya Diagnostic Centre

Patient Care Executive

Vijaya Diagnostic Centre

Location: Hyderabad, India

Category: Other Hospital Staff

Salary: 250,000 - 350,000 INR / yearly

Full-time


Job Description

Vijaya Diagnostic Centre is seeking a Patient Care Executive to guide customers through the process of undergoing medical tests and ensure their comfort and satisfaction.

Responsibilities

  • Guide customers through the required services and ensure their comfort
  • Manage Q-Line and Token System for customer convenience
  • Assist customers in selecting test packages and provide necessary information
  • Ensure all customers undergo tests within specified time
  • Follow up on sample dispatch and report delays
  • Coordinate home delivery of reports for patient convenience
  • Collaborate with other branches in case of emergency service breakdowns
  • Support billing desk during staff shortage