Location: Bangalore, Karnataka, India
Category: Training
Salary: 250,000 - 350,000 INR / yearly
Full-time
We are looking for a Process Trainer II to join our team in Bangalore. The ideal candidate will be responsible for providing day-to-day functional direction to agents within the program training classroom environment.
Responsible for monitoring student progress during training, providing coaching and feedback, and utilizing effective presentation and facilitation skills. Transition agents from training to production environment and maintain product knowledge for each account.
Proven experience in training methodologies and soft skills, strong communication skills, proficiency in Microsoft Office, ability to multi-task and meet deadlines, attention to detail, and Bachelor's Degree in related field preferred.
Health insurance, paid time off, professional development opportunities, and a collaborative work environment.
Join our team to make a difference in the training and development of our agents, contribute to a continuous learning culture, and grow your career in a dynamic environment.