Customer Relationship Executive/Manager at Hiredas - Bangalore, Karnataka Customer Relationship Executive/Manager - Hiredas

Customer Relationship Executive/Manager

Hiredas

Location: Bangalore, Karnataka, India

Category: Customer Relationship Management

Salary: 300,000 - 500,000 INR / yearly

Full-time

Job Description

We are seeking a dedicated Customer Relationship Executive/Manager to nurture strong relationships with our clients and enhance their overall experience with our services. The ideal candidate will be proactive, detail-oriented, and possess excellent communication skills.

Responsibilities

  • Build and maintain strong relationships with customers
  • Communicate with customers via various channels
  • Address and resolve customer queries
  • Collect and analyze customer feedback
  • Coordinate with internal teams for service delivery
  • Recommend process enhancements

Qualifications

  • Graduate in any discipline
  • Minimum 2 years of customer service experience
  • Proficiency in MS Word, Excel, and email
  • Excellent communication and interpersonal skills
  • Fluency in English and Hindi required
  • Additional local language fluency is a plus

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