Customer Support Associate

Hiredas

Location: Bangalore, Karnataka, India

Category: Customer Service

Salary: 0 - 0 INR / monthly

Full-time

Job Description

We are looking for a Customer Support Associate (CSA) to join our team. The ideal candidate should have excellent communication skills, attention to detail, and a customer-oriented approach.

Responsibilities

Ensure detailed knowledge of products and services offered
Provide accurate information to customer queries
Have complete command over tools and applications used
Work on spreadsheets and document software
Maintain good typing speed and accuracy
Display good understanding of customer service
Meet process targets consistently
Be a team player and open to constructive feedback
Be willing to work in a 24/7 shift environment
Display inquisitiveness and an appetite for constant learning
Have basic computer knowledge
Prior work experience in customer service environment preferred

Qualifications

1-3 years of experience in customer service
Prior experience in an international customer service environment preferred
Excellent communication skills
Good typing speed and accuracy
Basic computer knowledge

Perks & Benefits

Competitive salary
Opportunities for growth and advancement
Health insurance
Paid time off

Why Join Us?

We offer a dynamic and supportive work environment where you can grow your skills and advance your career.