Location: Noida, Uttar Pradesh, India
Category: Customer Success
Salary: 0 - 0 INR / yearly
Full-time
Join our team as a Customer Success Manager at Naukri.com and help our clients achieve their hiring goals and optimize their recruitment strategies.
Develop and maintain strong relationships with key stakeholders, collaborate with clients to understand their business needs, provide strategic guidance, track client satisfaction, identify upselling opportunities, resolve client issues, lead onboarding process for new clients, and stay up-to-date with industry trends.
Master's degree is a plus. Proven track record of at least 3 years in customer success or account management roles. Strong understanding of HR processes, talent acquisition, and skill assessment methodologies. Exceptional communication and interpersonal skills. Demonstrated experience in managing and growing client accounts.