Operations Team Leader - Outbound Sales at Hiredas - Gurugram, Haryana Operations Team Leader - Outbound Sales - Hiredas

Operations Team Leader - Outbound Sales

Hiredas

Location: Gurugram, Haryana, India

Category: Voice / Blended - Other

Salary: 500,000 - 700,000 INR / yearly

Full-time

Job Description

Join our team as an Operations Team Leader for Outbound Sales in the International Voice Process. Lead and motivate a team to exceed targets and drive performance in outbound sales campaigns.

Responsibilities

  • Lead and motivate a team of sales agents to exceed targets
  • Manage daily operations of outbound sales campaigns
  • Analyze performance metrics and implement strategies for improvement
  • Conduct regular coaching, training, and performance reviews
  • Ensure high-quality customer interactions and compliance with global standards

Qualifications

  • Minimum 2-4 years of experience in a leadership role within outbound/international voice processes
  • Strong understanding of call center metrics and KPIs
  • Excellent communication and team management skills
  • Ability to work in a fast-paced, target-driven environment

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