Java Support Analyst

PwC

Location: Andhra Pradesh, Andhra Pradesh, India

Category: Engineering

Salary: 500,000 - 800,000 INR / yearly

Full-time

Job Description

The Java Support Analyst role at PwC involves maintaining, troubleshooting, and optimizing enterprise Java applications. This position requires incident resolution, performance tuning, API troubleshooting, database optimization, and CI/CD deployment support.

Responsibilities

  • Provide Level 2/3 support for Java applications, resolving production issues, API failures, and backend errors.
  • Diagnose and troubleshoot Java-based application crashes, memory leaks, and performance bottlenecks.
  • Analyze logs using Splunk, ELK Stack, Dynatrace, AppDynamics, or New Relic.
  • Work with ITIL-based Incident, Problem, and Change Management processes.
  • Perform root cause analysis (RCA) for recurring production issues and implement permanent fixes.

Qualifications

  • Java, Spring Boot, Hibernate, JPA, REST APIs, Microservices
  • Database performance tuning (Oracle, MySQL, PostgreSQL, SQL Server, MongoDB)
  • CI/CD pipelines (Jenkins, GitHub Actions, GitLab CI/CD, Azure DevOps)
  • Cloud platforms (AWS, Azure, GCP) and containerized deployments (Docker, Kubernetes)
  • Monitoring tools (Splunk, ELK, Dynatrace, AppDynamics, New Relic)
  • Security frameworks (OAuth, JWT, SAML, SSL/TLS, LDAP, Active Directory)

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