Location: Pune, Maharashtra, India
Category: Information Technology
Salary: 1,000,000 - 1,500,000 INR / yearly
Full-time
ZettaMine is seeking a SAP SDM (Service Delivery Manager) with 6 to 10 years of experience to join our team. The ideal candidate will have proven experience in managing SAP service delivery for large engagements and strong knowledge of SAP modules.
1. Manage SAP service delivery for large engagements
2. Coordinate across functional/technical teams
3. Stakeholder management and SLA compliance
4. Continuous service improvement
5. Incident, change, and problem management processes
6. Leadership, communication, and customer relationship management
1. 6 to 10 years of experience in SAP service delivery
2. Strong knowledge of SAP modules
3. Excellent leadership and communication skills
4. Customer relationship management experience