Location: Bengaluru, Karnataka, India
Category: Technical Support
Salary: 500,000 - 800,000 INR / yearly
Full-time
Join OpenText, a global leader in information management, as a Sr. Technical Support Specialist. Partner with top companies, tackle complex issues, and contribute to digital transformation projects.
Provide exceptional technical support on OpenText products
Reproduce, troubleshoot, and resolve customer issues
Identify defects and escalate to Product Engineering
Test software patches for customers
Become an expert in chosen product area
3+ years of technical support experience
Flexibility to provide on-call support
Bachelor's degree in Science/Technology Engineering preferred
Strong analytical and critical thinking skills
Excellent verbal and written communication skills
Opportunity to learn exciting technologies
Exercise critical and creative thinking
Supportive team environment
Join a diverse and inclusive work environment
Collaboration, innovation, and personal growth opportunities