Technical Support Executive/Sr. Executive at Wipro - Chennai, Tamil Nadu Technical Support Executive/Sr. Executive - Wipro

Technical Support Executive/Sr. Executive

Wipro

Location: Chennai, Tamil Nadu, India

Category: Technical Support

Salary: 300,000 - 500,000 INR / yearly

Full-time

Job Description

Provide effective technical support to clients by resolving issues and managing transactions as per quality standards.

Responsibilities

Field incoming help requests from clients via telephone and/or emails
Document end user information and nature of problem
Record all queries and resolutions
Resolve client queries as per SLAs
Provide product support and resolution to clients

Qualifications

Excellent communication skills
Technical knowledge
Problem-solving skills
Customer service orientation

Perks & Benefits

Training opportunities
Career growth
Empowered work environment

Why Join Us?

We are building a modern Wipro with ambitious digital transformation goals. Join us to reinvent yourself and your career.