Customer Relationship Executive at Hiredas - Mangaluru, Customer Relationship Executive - Hiredas

Customer Relationship Executive

Hiredas

Location: Mangaluru, India

Category: Customer Success

Salary: 200,000 - 300,000 INR / yearly

Full-time

Job Description

We are looking for a Customer Relationship Executive to handle voice calls with USA customers, collect necessary details, create inquiries and reservations in CRM, address customer complaints, and ensure prompt follow-ups.

Responsibilities

  • Follow call scripts to gather customer details
  • Create inquiries and reservations in CRM
  • Document customer complaints and provide solutions
  • Ensure prompt follow-ups

Qualifications

  • Excellent Communication Skills in English
  • Graduate in any stream
  • Minimum 2 years of call center experience handling voice calls with USA customers

More Jobs from Hiredas

Latest Jobs