Guest Service Associate - Front Office at Hiredas - Kochi, Guest Service Associate - Front Office - Hiredas

Guest Service Associate - Front Office

Hiredas

Location: Kochi, India

Category: Food, Beverage & Hospitality

Salary: 15,000 - 20,000 INR / monthly

Full-time

Job Description

Process all guest check-ins, check-outs, payments, and requests in a timely and efficient manner.

Responsibilities

Confirm reservations and assign rooms
Process payment types
Answer guest calls and requests
Coordinate with Housekeeping for room readiness
Communicate parking procedures
Provide directions and information to guests
Run daily reports and complete cashier reports
Follow safety and security policies
Maintain professional appearance
Develop positive relationships with guests and colleagues
Comply with quality assurance standards
Perform other duties as requested

Qualifications

High school diploma or equivalent
No related work experience required
No supervisory experience required
No license or certification required