Customer Service Representative

Hiredas

Location: Pune, Maharashtra, India

Category: Customer Service

Salary: 20,000 - 30,000 INR / monthly

Full-time

Job Description

We are looking for a Customer Service Representative to manage customer orders, monitor execution, handle requests, support sales, and improve work methods. Join us in providing excellent service to our customers.

Responsibilities

Manage customer orders and delivery
Monitor order execution and liaise with partners
Handle customer requests, claims, and perform root cause analysis
Support sales by up-selling and cross-selling
Apply and improve work methods to enhance customer satisfaction

Qualifications

Excellent communication skills
Problem-solving abilities
Attention to detail
Ability to work in a team

Perks & Benefits

Training provided
Opportunities for growth
Healthcare benefits

Why Join Us?

Join us in a dynamic team that values customer satisfaction and continuous improvement.