Customer Service Executive - Voice at Capita at Capita - Mumbai, Maharashtra Customer Service Executive - Voice at Capita - Capita

Customer Service Executive - Voice at Capita

Capita

Location: Mumbai, Maharashtra, India

Category: Customer Success

Salary: 43,000 - 43,000 INR / yearly

Full-time


Job Description

Capita is hiring Customer Service Executives for a leading UK based Media Company in Mumbai. The role involves providing voice support to customers in the Media & Television domain.

Responsibilities

- Handle customer queries and provide solutions through voice support

- Work in UK shifts with 2 rotational offs

- Maintain high customer satisfaction ratings

Qualifications

- HSC/Graduate with minimum 1 year of international voice experience

- Comfortable with night shifts