Guest Relations Executive at Hiredas - Pune, Guest Relations Executive - Hiredas

Guest Relations Executive

Hiredas

Location: Pune, India

Category: Food, Beverage & Hospitality - Other

Salary: 250,000 - 350,000 INR / yearly

Full-time

Job Description

We are looking for a Guest Relations Executive with excellent communication skills and a strong customer service drive to join our team. The ideal candidate should be a quick learner, able to work flexible hours, and have proven working experience in a similar role.

Responsibilities

  • Greet visitors/clients and provide a friendly, courteous front office service.
  • Issue visitor badges/temporary cards and ensure safety briefing for visitors.
  • Handle client/visitor complaints/feedback and escalate when necessary.
  • Coordinate with night shift for large parties and ensure client safety protocols are followed.
  • Participate in Emergency Evacuation procedures and crisis management.

Qualifications

  • Strong communication skills
  • Problem-solving abilities
  • Experience using visitor management software and MS Office
  • Team player within a customer service environment

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