Virtual Customer Service Associate

ADCI - West Bengal

Location: Kolkata, West Bengal, India

Category: Customer Service

Salary: 20,000 - 25,000 INR / monthly

Full-time

Job Description

Join Amazon's award-winning Customer Service team as a Virtual Customer Service Associate. Work from home in (Kolkata, West Bengal), India and provide exceptional support to customers through phone, chat, and email.

Responsibilities

Prevent issues, solve queries, and delight customers
Be the first point of contact for customer requests
Use tools to navigate, research, and communicate effectively

Qualifications

Minimum age: 18 years old
Strong communication skills in English
Experience working with a computer
Availability to work varying shifts
Quiet, distraction-free workspace

Perks & Benefits

Medical insurance
Pension plan
Internet allowance
Lifestyle benefits and retail discounts
Expert training and skill development opportunities

Why Join Us?

Join Amazon's diverse workforce and be part of a customer-centric company that values innovation and simplification. Protecting your privacy and data security is our top priority.